Privacy Policy

At Bragg Creek Vacation Stays, we value your trust as much as your comfort. This Privacy Policy outlines how we collect, use, and protect your information when you book an Alberta getaway with us.

1. Information We Collect

To provide a seamless booking experience, we collect:

Personal Identifiers: Name, email address, phone number, and physical address.
Payment Information: Processed securely via third-party providers (we do not store your full credit card details on our servers).
Booking Details: Dates of stay, number of guests, and any special requests.
Technical Data: IP address, browser type, and cookies to improve website functionality.

2. How We Use Your Information

We don’t sell your data to third parties. We use your info to:

Confirm and manage your reservations.
Send check-in instructions and essential trip updates.
Process payments and prevent fraudulent transactions.
Improve our premium amenities based on guest feedback.

3. Third-Party Services

We may share necessary data with trusted partners, such as:

Payment Processors: (e.g., Stripe or PayPal) to handle transactions.
Channel Managers: If you booked via Airbnb or VRBO.
Service Providers: Maintenance or cleaning crews (only name and stay dates if required).

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your personal information.